Front Desk Certificate Course: Level 1


Registration includes lessons in three skill areas and a certification exam.

  • Appointment Master 1
  • Workshop Scheduler Specialist 1
  • Kiosk & Queue Expert 1
  • Front Desk Operations Level 1 Certification Exam

The Front Desk Agent: Level 1 course provides an introductory curriculum in three skills areas. Upon successful completion of each skill area, a badge will be awarded. After successfully earning all three badges, you can take the comprehensive exam to earn a Front Desk Agent: Level 1 certificate.

SKU: 19345 Category:


Skills You Will Learn

  • Connecting With Students Via the ConexED Card
  • Connecting With Students Via the Group Lobby
  • How to Conduct a Meeting–Use Meeting Tools
  • Navigating Office Hours & Settings
  • Creating Office Hours
  • Sync Your Calendar
  • The Student Lookup Method
  • The Calendar Method
  • Creating Busy Events
  • Scheduling Events