About This Module


We’re glad you’re here! You are about to take your experience with the ConexED scheduler to the next level! This module is designed to teach you the most streamlined processes for scheduling and managing appointments and busy events on your group calendar. You will deepen your understanding of the student lookup tool, the scheduler filters, and the calendar functions. Additionally, you will build your skill set for managing appointments, assisting with student check-ins, and answering common questions. This module includes examples and tips to boost your expertise and confidence in student communications in order to complete intake forms effectively; reschedule, extend, and cancel appointments; and add busy events and workshops to the calendar. Student self-scheduling will also be reviewed along with best practices to increase your group’s operating efficiencies and student connections via scheduled meetings, whether these meetings are virtual, in-office, or hybrid.


  • Unit 1: After completing this unit, you should be able to demonstrate the process for scheduling appointments and busy events.
  • Unit 2: After completing this unit, you should be able to identify how to manage scheduled appointments and busy events.
  • Unit 3: After completing this unit, you should be able to recognize best practices for self-scheduling and provide students direction for accessing their scheduled meetings.


The module materials include readings, videos, quizzes, and assessments. All are designed to help you succeed in meeting the module outcomes.

Completing the course lessons and passing all assessments will be required to succeed in this course and qualify for any awards such as a badge or coupon toward a certificate course.

Enrollment in the module includes enrollment in the ConexED Support site.