Get Help With ConexED

Locate helpful articles and videos on how to use the tools and features of ConexED in the ConexED Support Center. To report a technical issue, users may contact us by submitting a Support Ticket to the ConexED Support Team.

Accessing the ConexED Support Center

Direct URL

The direct URL for the ConexED Support Center is

Help Center Button

From your ConexED homepage, open the ConexED Support Center by clicking the Help Center button on the left navigation panel.

Help & Feedback Button

From inside a ConexED Cafe or Classroom, open the ConexED Support Center by clicking the Help & Feedback button on the top toolbar.

Submitting the Support Ticket for Technical Support

If you encounter a technical issue that requires assistance from a ConexED technical specialist, submit a support ticket and be contacted by a support specialist.

1. At the top of the ConexED Support Center page, click Submit a Ticket.


2. Complete the New Case form and click Create Case.

A ConexED Support Specialist will contact you during business hours: Monday-Friday 9AM-5PM MT.

Please be sure to check our status page for any potential outages: